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Customer Service Representative with Polish

Hlavní město Praha
Plný úvazek Od 281 CZK do 281 CZK

Náplň práce

We are seeking for English and Polish speakers with customer service background and willingness to learn.

Your new Customer Service Representative with Polish role will include:

* Taking care of an assigned portfolio of customers
* Assisting customers with how-to’s
* Handling customer service inquiries and issues via telephone or email
* Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
* Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
* Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation
Start: August 2024
Location: Prague 3