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Technical Support Representative in a Pharma Company

Hlavní město Praha
Plný úvazek Od 40000 CZK do 50000 CZK

Náplň práce

Are you the IT person everyone asks for help?

Will you SUPPORT our team?

Taking up this role you will become a member of a team of speacialists for the EMEA region. Your key activity will be communication and understanding of customers´ problems and finding suitable solutions.

Your duties will include:
- daily communication with employees from accross Europe to help to solve IT related issues with HW, SW, IS, network etc.
- database update
- problem tracking and diagnosing
- working in a team but responsible for individual cases
- working in ServiceNow