Can you speak fluent Spanish, Portuguese and also English?
Are you interested in the IT field?
Would you like to be a part of a successful company based in Prague?
If so, this might be the right job opportunity for you!
As an IT Service Desk Analyst, your daily responsibilities will be:
- Communication via phone and e-mail with customers/colleagues from South American and EU countries
- Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
- Forwarding the completed IT requests to the 2nd level of IT support
- Updating data into the database
- Working with IT service Desk tools on a daily basis
- Cooperating with other departments and colleagues
