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Customer Care Specialist with Italian

Grafton Recruitment s.r.o.
Hlavní město Praha
Plný úvazek Od 50000 CZK do 60000 CZK

Náplň práce

Position: Customer Coordinator
|ITALIAN|

Work environment: Corporate business/ Healthcare

Your daily responsibilities will be:
- Daily communication with customers in French via phone or mail
- 70% front office tasks; daily calls with reliable customers in need
- 30% back office tasks; processing of B2B customer orders and administration (SAP ERP)
- Answering all of the customer's inquires
- Working with company system according to company parameters
- Adding new customers into the company system
- Being ready to calm down customers if needed
- Administrative and ad-hoc tasks