We are looking for a new member of our team in Liberec!
Your daily responsibilities:
Research, identify, program, fix, test or implement solutions to R2R module SAP S 4HANA
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a user’s issue
Provide prompt and accurate feedback to users
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure SAP S 4HANA R2R is fully functional after troubleshooting
Document all SAP S 4HANA changes
Work with management to prioritize business and information needs
