Would you enjoy working in a back office as AR accountants do but at the same time you would like to be pro-active and communicate with your customers more?
In this role, you can be in charge of both!
We are looking for a candidate to join our top Prague clients’ Account Receivable team as a Customer Service Advisor.
You will:
- Manage your own portfolio of customers;
- Respond to customer’s needs and problems and proactively contact customers in order to advise them regarding their invoices and processes connected with the payment;
- Identify problems with the orders, invoices or payments;
- Follow up with customers;
- Be responsible for the process until the payment is received and the receivable is cleared;
- Continuously communicate with both customers and different departments within the company.
In order to manage your tasks you will:
- Use SAP and CRM systems daily;
- Communicate with customers primarily via email
