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Customer Service Advisor with German

Hlavní město Praha
Plný úvazek Od 41000 CZK do 48000 CZK

Náplň práce

Are you keen on communicating with people and can speak German fluently?

Complete training is offered. Together with a friendly multinational team, it will help you to adapt immediately.

Become a part of one of the world’s largest multinational energy and chemical companies. They focus on new ways of using science and technology and establishing safe and reliable energy sources for the future.

Your new role will include:

* Taking care of an assigned portfolio of customers
* Assisting customers with how-to’s
* Handling customer service inquiries and issues via telephone or email
* Establishing and maintaining effective working relationships with co-workers, supervisors and customers
* Performing day-to-day administrative tasks on requests such as maintaining records and processing paperwork
* Advising customers regarding order entry, purchase orders, logistics, and delivery, as well as collecting customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and advising if needed