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CUSTOMER CLAIMS SPECIALIST with German

Hlavní město Praha
Plný úvazek Od 47000 CZK do 52000 CZK

Náplň práce

Position: Claims Specialist with German

Do you have a background in finance, whether theoretical or practical, and experience with SAP?
Please feel free to apply!

Job Type: Full-time / HPP
Work Environment: Multinational company with a collaborative and friendly culture. Customer satisfaction is our top priority.

Main Duties:

- Manage customer claims, debit notes, and disputes in accordance with company procedures
- Investigate claims promptly, collecting the required information to approve or reject them
- Facilitate effective communication and collaboration between accounts receivable, customer service, finance, and other departments
- Organize and store completed claims forms, documentation, and delivery proofs digitally
- Issue credit notes in a timely manner